Shipping rates are based on the package size, weight, and destination, and all orders are insured for their full value. Most orders are sent within 48 hours, with the exception of orders for which we must make pottery. Please allow for up to two weeks for our potters to complete your piece(s).
CONTINENTAL US: UPS Ground Shipping only.
ALASKA, HAWAII: Shipments to Alaska, Hawaii, and Puerto Rico are best sent by US Postal Service.
Place your order and we'll find the most cost effective way to ship it. We'll confirm the price and method with you before shipping or charging. FYI: Priority Mail International prices for a 10 lb package to Canada $31, Europe $52, Japan $60 (6-10 days).
Item(s) Arrived Broken
We try to pack everything very well, but occasionally pottery can break during shipping. If something has arrived broken, please get in touch with us right away. We will send you a replacement for any broken piece as soon as we can, at no additional cost to you.