Revised October 24, 2018
When you visit the Site, we automatically collect certain information about your device, including device type, web browser, IP address, language preferences, and country setting. As you browse the site, we also collect information about the individual web pages or products that you view and what websites or search terms referred you to the Site, as well as information about how you interact with the Site. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, phone number, email address, billing address, shipping address, payment information (including credit card numbers, expiration date, and CVC). We refer to all of the above information as “Personal Information.”
Your Personal Information is collected by us using the following:
“Cookies”, which are small data files served by our Site and stored on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Google Analytics, which tracks and reports traffic and actions occurring on the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
“Log files”, which track actions occurring on the Site, and collect data including your IP address, browser type, operating system, referrer, and date/time stamps.
“Web beacons”, “tags”, and “pixels”, which are electronic files used to record information about how you browse the Site.
Information provided to us by you when registering as a customer or through the use of forms on our Site (e.g. when placing an order through our website, when contacting us for product information, or when signing up for our email list), or when you send us an email.
We use the information collected on our Site primarily for two purposes: the first is for fulfilling orders placed through the Site, and the second is for optimizing and improving how our Site functions and how users experience it.
Additionally, we use this information to:
Communicate with you.
Screen our orders for potential risk or fraud (in particular, IP addresses).
To provide you with information or advertising relating to our products or services, including email campaigns, which can be opted-out of from anytime by clicking “unsubscribe” in any campaign email sent by us, or by contacting us directly by email or phone. You can find our contact information below.
All of the Personal Information collected by us is for our use only as stated above. We only share your Personal Information with third party service providers that provide business and support functions on our behalf. For example, payment processors and postal and delivery services may receive relevant Personal Information from us in order to fulfill an order you placed on our Site.
We may also share your relevant Personal Information with third parties that administer promotional campaigns on our behalf, such as MailChimp.
For information on how these third parties use your Personal Information, please refer to their privacy policies.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell or rent any of your Personal Information.
Our Site is not intended to be used by anyone under the age of 13. We do not knowingly collect Personal Information from children under 13. If we discover that a child under 13 has provided us with Personal Information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we will be able to do necessary actions.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Site:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. The Site as a whole is secured through Secure Sockets Layer, or SSL, a technology that secures the connection between your browser and the website you’re visiting. To verify that SSL is protecting a page, look for a URL beginning with https://, instead of http://, and a green, closed padlock icon.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment, as are any hard copies we may have of your Personal Information.